Legal notice

By accessing and browsing this website and placing frozen food orders, you acknowledge and agree to comply with the following legal terms and disclaimers in full.

1. Website Content Accuracy

We strive to ensure that all product information displayed on the website, including product names, origin introductions, specifications, ingredient descriptions, cooking guidance and promotional content, is accurate, complete and up-to-date. Our team regularly reviews and updates website content to provide reliable shopping information for global customers.

2. Information Limitation

We make every effort to verify the authenticity of product parameters, origin certifications, freezing standards and packaging specifications. Minor textual errors, delayed data synchronization or page update delays may occasionally occur. If you find any incorrect, misleading or inconsistent content, please contact our customer support promptly for verification and correction.

3. Reference Nature of Product Information

All content on this website is for consumer reference only, including product texture descriptions, marbling introduction, taste features and cooking methods. Customers shall independently confirm key details before placing orders. We shall not be liable for losses caused solely by relying on website display information without prior verification.

4. Third-Party External Links

This website may contain third-party links for customer convenience, such as cooking tutorials and industry popular science content. We do not control the operation rules, content security and privacy policies of external websites. We assume no legal liability for risks, disputes or losses arising from your access to third-party platforms.

5. Website Operational Stability

We maintain daily technical maintenance to ensure normal website access, browsing and order submission functions. Temporary service interruption, page failure or access delay may occur due to server upgrades, network failures or unexpected technical exceptions. We are not responsible for shopping inconvenience or indirect losses caused by temporary system suspension.

6. Legal Compliance

All products and services of our store strictly comply with cross-border e-commerce rules, food safety standards and consumer protection regulations. No clause in this disclaimer shall invalidate the statutory consumer rights protected by local laws.

7. Product Image & Description Difference

We try our best to restore the real appearance, color and state of frozen seafood and meat products through shooting and editing. Slight differences may exist between online images and actual products due to shooting light, screen color deviation, natural individual differences of raw ingredients and production batch adjustments. All products are subject to the actual delivered goods. Please consult customer service for confirmation if you have any doubts before payment.

8. Intellectual Property Protection

All original content on this website, including product photos, text descriptions, copywriting, logos and scene materials, is legally owned or authorized by our store. All intellectual property rights are protected by copyright and trademark laws. Unauthorized reproduction, downloading, modification and commercial secondary use are strictly prohibited. We reserve the right to pursue legal liabilities for all infringement behaviors.

9. Food Storage & Usage Disclaimer

All frozen seafood and meat products are shipped through standard cold-chain logistics and meet food safety standards. Product deterioration, taste loss or quality problems caused by improper post-receipt storage, incorrect thawing methods, over-processing or expired storage shall not be within our liability scope. Customers shall strictly follow frozen storage and thawing guidelines.

10. Order & Cross-Border Logistics Disclaimer

The in-stock status and estimated delivery time displayed on the website are for reference only. Cross-border frozen shipments may face uncontrollable situations including customs inspection delays, logistics congestion, weather influence and occasional stock adjustment. We will actively assist customers in after-sales verification and problem handling, but we are not responsible for indirect losses such as meal arrangement delays caused by objective logistics delays.